Manage your CarolinaCARE prescriptions in the MyAtriumHealth Portal
Welcome to CarolinaCARE
The CarolinaCARE mail-order pharmacy website has transitioned to the MyAtriumHealth patient portal for an improved customer experience and enhanced security. Teammates and their dependents are no longer able to log in to the CarolinaCARE website.

Teammates and their dependents need to log in to MyAtriumHealth to manage their CarolinaCARE mail-order prescriptions along with their other health care needs.

  • If you don’t already have an account, request one by clicking Sign Up Now at My.AtriumHealth.org or download the MyAtriumHealth mobile app.
CarolinaCARE will continue to be the preferred mail-order pharmacy for teammates and their dependents. CarolinaCARE is not going away.

You can find more information about CarolinaCARE at its new site, just click here, to go there now.

Specialty Medications

Teammates and their dependents who currently order their Specialty Pharmacy medications from CarolinaCARE will now need to manage their prescriptions over the phone, one of two ways:

  • Call the Specialty Pharmacy directly (704-512-6057) to speak with a representative and understand your options.
  • Use the automated system by calling CarolinaCARE (704-512-6800) and select Option 1, then follow the prompts.

MyAtriumHealth Patient Portal Benefits

The MyAtriumHealth portal allows teammates and their dependents to manage medical records and prescriptions in one place. A few of the benefits include:

  • Access to see when prescriptions were last filled and when it’s time for refills.
  • Providers can easily make changes to prescriptions.
  • Quickly access information 24/7 about their prescriptions like usage, side-effects and more with a new QR code label on prescriptions.
  • Enhanced security measures to protect patient information.
  • Efficiency in the refills request process by using the “Refill Request” button, which will only be available to patients using an Atrium Health Pharmacy, including CarolinaCARE.